What Is a RACI Chart? Definition, Template, and Examples

Not every team is equal, and the same is true of different projects. The one team might excel at communication, the other is able to focus on their own tasks exceptionally well. Another team is small enough to take sufficient time to complete various tasks.

raci matrix definitions

The inclusion of the support category allows you to identify mentor-type roles or highlight small teams or individuals that will work closely together. With a RACI chart, you’re thinking more about how each team member fits into your project plan and schedule. Consider who will be responsible for the completion of individual tasks, who will be held to account, who you need to consult, and who needs to be informed along the way.

RACI matrix rules and roles

The person who is accountable coordinates the efforts of others on the team to complete the task and delegates work assignments to others. The Project Plan is a detailed document, while the Responsibility Matrix is a simple visual diagram. The Project Plan contains details for every task, the project timeline, and information about how the project will be managed. In contrast, the RACI diagram is a concise visual reference that only addresses responsibilities for major project tasks.

The chart is designed to ensure clear communication and smooth workflows across all parts of a team. RACI charts can help prevent that sinking feeling when a major decision-maker comes at the end of a project and complicates things with a large number of https://www.globalcloudteam.com/ changes because they weren’t consulted throughout the project. Keep in mind there is a fine line when creating your tasks in a RASCI matrix. If you end up going too high -level things will slip through the cracks, making the entire exercise pointless.

An Alternative Way of Thinking About RACI

The table is created as a PowerPoint table, allowing the user to easily add rows and columns. Each cell will hold one (or more) of the RACI letters to allocate a responsibility to the Action/Role cell. This RACI Chart Template presents very useful resources for those who are looking for a simple and impactful presentation to manage projects.

raci matrix definitions

This is someone who participates in doing the work of a task by supporting the responsible parties. To take our example again, it’s possible the executive sponsor wants to be the person who meets with the clients to get their approval, hence they would be responsible for this task. To get you started, we’ve made a RACI template for you here (there’s an example for a website launch under the blank chart).

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Coent argued that adding the role of Facilitator to the model recognized the importance of facilitation and coaching in agile. This approach has merit as it allows the role of the coach and scrum master to be better articulated and understood. The big difference between the Informed and Consulted classifications is whether we need one-way or raci matrix definitions two-way communication. Time is a valuable commodity, and getting this classification wrong can rapidly burn away time. Have you ever been in one of those meetings where everyone has an opinion, but no one actually makes a decision? Chances are, some people with views did not need to be consulted and could have been informed of the outcome.

Without this, it’s pretty easy for the right hand to be in the dark about what the left hand is doing. One steadfast method involves the use of something called a RACI chart. In this blog, we’ll cover what the RACI model is, why it’s important for a healthy project management environment, and how to implement it the right way. The RACI chart in this example is color-coded, which makes it easy for everyone to see what’s expected of them. This helps project managers visualize workload balance, so they can see if any team member has too much — or too little — on their plate.

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One of the most significant challenges with any major project is ensuring an even workload across the board. The last thing you want is to pile undue pressure on a few individuals as they pick up the slack of others. The Wrike RACI model template allows you to kick-start your project the right way and prepare accordingly. For instance, some may only require you to specify who’s responsible and accountable. The first step is to compile a list of everyone involved in the project.

raci matrix definitions

In the scenario of a Project, Project Managers need to inform the different stakeholders how responsibilities will be assigned, recorded and tracked. With this template, you have a slide where the presenter can explain the principles for each of the RACI terms, and which will be the specific criteria adopted. The second slide is a traditional editable RACI Matrix (using the same theme and style). The user can edit each header to determine the roles of the project and the activities being discussed.

RAPID vs.RACI— What’s the difference?

RACI Chart is useful for cross-functional or departmental projects and processes. Its linear structure helps easily chalk out the people responsible and accountable for tasks and deliverables while ensuring amalgamation with cross-functional and departmental structures. For example, I wouldn’t include project management activity like creating reports on the matrix, because it’s pretty obvious to everyone that would be my job. Look at the whole project and make some sensible choices about what to include in the table. Predominantly, RACI and RASCI are used as a roles and responsibilities matrix.

  • The RACI Matrix or RACI chart can be used to have good insight into the various participants of the project and their individual responsibilities during a (complex) project.
  • For this purpose, you can also add an ‘F’ (Facilitate) to the matrix.
  • A RACI chart is a great solution when trying to avoid any confusion during a project.
  • The RACI lays out clearly which positions or people are Responsible for each item, which are Accountable, and who, if anyone, needs to be Consulted or Informed.
  • Making the time and effort to create a customized PLC/RACI for each significant project is an opportunity to design your project management process for project success.

As you can imagine, a Responsibility Assignment Matrix (RAM) can become very complex. We learned that it lists tasks in the first column and our stakeholders across the top row, with stakeholders being people who are affected by or involved in a project. While making a key decision is a part of the project management process, it’s not the whole journey. The RACI framework outlines who should do a task, who to keep in the loop, and who gets the final say. Even though the RACI model is a project manager’s useful tool for stakeholder management, that doesn’t mean it should be used for all projects. The deciding factors on who uses it relate to the scale of the project and the company structure.

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This is especially important when project teams are more complex due to their large size, involvement of distributed team members, or reliance on staff from multiple departments. TeamGantt makes mapping task roles and responsibilities simple by building a RACI chart right into your project plan. Not only does that save you time and paperwork, but it also ensures everyone always has easy access to your RACI matrix online.

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